• Operations Manager II

    Location US-TX-Fort Worth
    Posted Date 2 weeks ago(5/9/2018 4:22 PM)
    Job ID
    # Positions
    Business Unit
  • Overview

    The Operations Manager II will have periodic program and supervisory responsibilities for multiple, small-to-medium size programs or a major subset of a larger program conducted under limited supervision of a Director or Sr Manager.  Hold financial accountability for the program and maintain customer satisfaction by ensuring the manufacture of quality products delivered within budget and on or ahead of schedule.  When directed, supervise production operations and personnel for the assembly or precision components, subassemblies, complex parts or finished goods based on established methods and prints involving a variety of specialized techniques, equipment and skills.  Ensure positive communication and employee relations and the consistent application of company policies.


    • Under limited supervision of a Director, lead the functional team(s) supporting assigned program(s) to achieve production and customer schedules and the manufacture of quality products within cost and schedule requirements.
    • Ensure compliance with contract terms.
    • Assist Buyer/Planner with production scheduling and cost approval.
    • Prepare proposals including profit projections, risk analysis and risk avoidance recommendations. Prepares transition and production plan schedules, manpower requirements and staffing plans.
    • Secondary interface with customer or customer representatives on program matters. Effectively communicates program status, negotiate issues and maintain positive relations.
    • Proactively identify problems, their root cause and recommend (or identify and lead team to recommend) suitable solution(s) to management. Drive the implementation of improvements to remedy issue.
    • Expand or maintain knowledge of state-of-the-art manufacturing practices like Lean, DFT, etc. through study, seminars and networking. Recommend proven, world-class manufacturing practices to senior management. Champion those initiatives approved by management internally throughout the organization and externally to the customer.
    • Drive Value Stream IPT teams to implement continuous improvement projects in Continuous Improvement manufacturing and appropriate quality standards/certifications.
    • Regularly provide constructive, verbal and written, performance feedback. Proactively correct performance deficiencies using the Performance Improvement Plan (PIP) process through all the required steps.
    • Supervise the timely and accurate reporting of labor and production data. Monitor labor and expense budgets and institute necessary cost controls to meet company’s profit goal on assigned programs.
    • Prepare and conduct presentations to senior management and external representatives.
    • Ensure adherence to federal and state laws and company policies and procedures including: Human Resources, labor, safety, and housekeeping practices, etc.
    • Commitment to Business Units for on-time deliveries, at established cost & quality standards.
    • Coordinate, prepare, and disseminate budgets for Product Line.
      • HPU Budgets as well as Support Budgets
      • Manage Budgets and develop recovery plan for variance.  
    • Provide product status in accordance with Master schedule.
    • Elevate and Eliminate Obstacles to ensure 100% OTD.
    • Provide program status to BU, Support EAC/EVMS Reviews with Program Manager.
    • Participate in make or buy decisions.
    • Ensure Manufacturing Process/Procedure Integrity.
    • Identify cost and schedule impacts and coordinate recovery activities.
    • Coordinate activities with Support Engineering/Industrial Engineering & Operations Directors to determine capacity/equipment requirements.
    • Coordinate activities with Production Engineering (Industrial Engineering, Manufacturing Engineering) to prepare BOE’s and present to Director of Manufacturing for approval.
    • Provide transition planning, execution and status.
    • Lead Value Stream Teams.
    • As required, act as customer interface.
    • Assist in Operator & IPT member Skill enhancement
    • Provide commitment priority to Represented Staff IAW Master Schedule.
    • Program material and technical problem resolution, coordination and oversight.
    • Resolve “priority” issues within the Product Line and Common Process.
    • Update Monthly Program Scorecards and open action item list.
    • Ensure a Safe working area for all employees.
    • Perform Labor Administrative Requirements for Represented Staff members on IPT.
    • Other related duties as assigned by the manager.


    • Determine priorities in conjunction with customer requirements and Master Schedule.
    • Commit to Business Unit on cost, schedule, and Quality.
    • Authority to make Personnel Assignments
    • Authority to make Personnel Performance Assessments.
    • Authority to make Personnel Hiring & Discipline Decisions.
    • Authority to Request Resources

    Business Relationships: 

    • Business Unit - Program Managers, Directors, and Operations VP..
    • Manufacturing Director.
    • Production Managers, Manufacturing Engineers, Quality Engineers, Planners and ESL Project Managers.
    • Common Process Managers.
    • Material Managers and Buyers/Planners.
    • Test Support Engineers and Manager.
    • Sustaining Engineers and Manager.
    • Engineering Dept.


    Education: High School Diploma Required; Bachelor's Degree or 5-10 years expereince may substitute


    Experience Required:


          Functional (Using Skill Set): 3-5 years            

          Management: 1-3 years                                

          Industry: 1-3 years                                          


    Must haves:

    • Experienced in SMT and CCA shop environment
    • Experience with leading & participating in Project teams.
    • Understand and quickly adapt to Lean culture & environment
    • Experienced with managing in a union environment.
    • Willing to work night shift

    Knowledge, Skills, Abilities Required (Unique and Measurable): 

    • Ability to manage non-exempt personnel.
    • Accomplished Supervision Skills.
    • Knowledge of defense electronics manufacturing.
    • Knowledge of MRP systems.
    • Ability to resolve manufacturing problems.
    • Excellent communication skills.
    • Proven Leadership skills.
    • Excellent team forming skills.
    • Ability to effectively work with all management levels in the company in a Matrix organization.   

    FLSA Status: Exempt  


    Job Status: Fulltime 


    Supervised Positions:

    • E/E Manufacturing Specialist

    • E/E Assembler B

    • Diagnostic Test Technician 


    Security Clearance Required: None



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